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Kevin Arthur does user experience research and design. This blog is a personal project and the opinions here are strictly my own.

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Usability Books
  • Cost-Justifying Usability, Second Edition: An Update for the Internet Age, Second Edition (Interactive Technologies)
    Cost-Justifying Usability, Second Edition: An Update for the Internet Age, Second Edition (Interactive Technologies)
    Morgan Kaufmann
  • Designing for the Digital Age: How to Create Human-Centered Products and Services
    Designing for the Digital Age: How to Create Human-Centered Products and Services
    by Kim Goodwin
  • Designing Gestural Interfaces
    Designing Gestural Interfaces
    by Dan Saffer
  • Designing Interactions
    Designing Interactions
    by Bill Moggridge
  • The Design of Design: Essays from a Computer Scientist
    The Design of Design: Essays from a Computer Scientist
    by Frederick P. Brooks
  • The Design of Everyday Things
    The Design of Everyday Things
    by Donald A. Norman
  • The Design of Future Things: Author of The Design of Everyday Things
    The Design of Future Things: Author of The Design of Everyday Things
    by Donald A. Norman
  • Designing the iPhone User Experience: A User-Centered Approach to Sketching and Prototyping iPhone Apps
    Designing the iPhone User Experience: A User-Centered Approach to Sketching and Prototyping iPhone Apps
    by Suzanne Ginsburg
  • Designing the Mobile User Experience
    Designing the Mobile User Experience
    by Barbara Ballard
  • Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules
    Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules
    by Jeff Johnson
  • Emotional Design: Why We Love (or Hate) Everyday Things
    Emotional Design: Why We Love (or Hate) Everyday Things
    by Donald A. Norman
  • Handbook of Usability Testing: Howto Plan, Design, and Conduct Effective Tests
    Handbook of Usability Testing: Howto Plan, Design, and Conduct Effective Tests
    by Jeffrey Rubin, Dana Chisnell
  • The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, Second Edition (Human Factors and Ergonomics)
    The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, Second Edition (Human Factors and Ergonomics)
    CRC Press
  • The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
    The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
    by Alan Cooper
  • Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies)
    Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies)
    by Thomas Tullis, William Albert
  • Moderating Usability Tests: Principles and Practices for Interacting (Interactive Technologies)
    Moderating Usability Tests: Principles and Practices for Interacting (Interactive Technologies)
    by Joseph S. Dumas, Beth A. Loring
  • Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems
    Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems
    by Steve Krug
  • Sketching User Experiences: Getting the Design Right and the Right Design (Interactive Technologies)
    Sketching User Experiences: Getting the Design Right and the Right Design (Interactive Technologies)
    by Bill Buxton
  • Tapworthy: Designing Great iPhone Apps
    Tapworthy: Designing Great iPhone Apps
    by Josh Clark
  • Text Entry Systems: Mobility, Accessibility, Universality (Morgan Kaufmann Series in Interactive Technologies)
    Text Entry Systems: Mobility, Accessibility, Universality (Morgan Kaufmann Series in Interactive Technologies)
    by I. Scott MacKenzie, Kumiko Tanaka-Ishii
  • The Trouble with Computers: Usefulness, Usability, and Productivity
    The Trouble with Computers: Usefulness, Usability, and Productivity
    by Thomas K. Landauer
  • Usability Engineering
    Usability Engineering
    by Jakob Nielsen
  • The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design (Interactive Technologies)
    The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design (Interactive Technologies)
    by Deborah J. Mayhew
  • User-Centered Design Stories: Real-World UCD Case Studies (Interactive Technologies)
    User-Centered Design Stories: Real-World UCD Case Studies (Interactive Technologies)
    by Carol Righi, Janice James
  • Usability Testing Essentials: Ready, Set...Test!
    Usability Testing Essentials: Ready, Set...Test!
    by Carol M. Barnum
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Friday
Jan302009

Usability and Its Users

DateFriday, January 30, 2009 at 5:00AM

This is an excellent article by Jonathan Follett at UXMatters about how important it is for designers and usability specialists to consider our own users' needs: The UX Customer Experience: Communicating Effectively with Stakeholders and Clients.

AuthorKevin Arthur | CommentPost a Comment | |
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