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Kevin Arthur does user experience research and design. This blog is a personal project and the opinions here are strictly my own.

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Usability Books
  • Cost-Justifying Usability, Second Edition: An Update for the Internet Age, Second Edition (Interactive Technologies)
    Cost-Justifying Usability, Second Edition: An Update for the Internet Age, Second Edition (Interactive Technologies)
    Morgan Kaufmann
  • Designing for the Digital Age: How to Create Human-Centered Products and Services
    Designing for the Digital Age: How to Create Human-Centered Products and Services
    by Kim Goodwin
  • Designing Gestural Interfaces
    Designing Gestural Interfaces
    by Dan Saffer
  • Designing Interactions
    Designing Interactions
    by Bill Moggridge
  • The Design of Design: Essays from a Computer Scientist
    The Design of Design: Essays from a Computer Scientist
    by Frederick P. Brooks
  • The Design of Everyday Things
    The Design of Everyday Things
    by Donald A. Norman
  • The Design of Future Things: Author of The Design of Everyday Things
    The Design of Future Things: Author of The Design of Everyday Things
    by Donald A. Norman
  • Designing the iPhone User Experience: A User-Centered Approach to Sketching and Prototyping iPhone Apps
    Designing the iPhone User Experience: A User-Centered Approach to Sketching and Prototyping iPhone Apps
    by Suzanne Ginsburg
  • Designing the Mobile User Experience
    Designing the Mobile User Experience
    by Barbara Ballard
  • Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules
    Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules
    by Jeff Johnson
  • Emotional Design: Why We Love (or Hate) Everyday Things
    Emotional Design: Why We Love (or Hate) Everyday Things
    by Donald A. Norman
  • Handbook of Usability Testing: Howto Plan, Design, and Conduct Effective Tests
    Handbook of Usability Testing: Howto Plan, Design, and Conduct Effective Tests
    by Jeffrey Rubin, Dana Chisnell
  • The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, Second Edition (Human Factors and Ergonomics)
    The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, Second Edition (Human Factors and Ergonomics)
    CRC Press
  • The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
    The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
    by Alan Cooper
  • Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies)
    Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies)
    by Thomas Tullis, William Albert
  • Moderating Usability Tests: Principles and Practices for Interacting (Interactive Technologies)
    Moderating Usability Tests: Principles and Practices for Interacting (Interactive Technologies)
    by Joseph S. Dumas, Beth A. Loring
  • Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems
    Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems
    by Steve Krug
  • Sketching User Experiences: Getting the Design Right and the Right Design (Interactive Technologies)
    Sketching User Experiences: Getting the Design Right and the Right Design (Interactive Technologies)
    by Bill Buxton
  • Tapworthy: Designing Great iPhone Apps
    Tapworthy: Designing Great iPhone Apps
    by Josh Clark
  • Text Entry Systems: Mobility, Accessibility, Universality (Morgan Kaufmann Series in Interactive Technologies)
    Text Entry Systems: Mobility, Accessibility, Universality (Morgan Kaufmann Series in Interactive Technologies)
    by I. Scott MacKenzie, Kumiko Tanaka-Ishii
  • The Trouble with Computers: Usefulness, Usability, and Productivity
    The Trouble with Computers: Usefulness, Usability, and Productivity
    by Thomas K. Landauer
  • Usability Engineering
    Usability Engineering
    by Jakob Nielsen
  • The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design (Interactive Technologies)
    The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design (Interactive Technologies)
    by Deborah J. Mayhew
  • User-Centered Design Stories: Real-World UCD Case Studies (Interactive Technologies)
    User-Centered Design Stories: Real-World UCD Case Studies (Interactive Technologies)
    by Carol Righi, Janice James
  • Usability Testing Essentials: Ready, Set...Test!
    Usability Testing Essentials: Ready, Set...Test!
    by Carol M. Barnum
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Saturday
Apr112009

Nokia's Physical Phone Tests

The BBC has an amusing little video and story describing the many physical tests that Nokia puts its phones through. There's no mention of usability testing, but I assume Nokia does a lot of that too.

The video:

An excerpt:

Mobile phones have each navigation key pressed half a million times to check wear and tear.

When Nokia introduced games onto some handsets, it found certain buttons were being pressed more often and harder than others.

So
different pressures are now applied and the select button and number
keys which are used more often get pounded a million times.

Another test aims to check how handsets perform when put in and pulled out of trouser pockets.

A trouser leg is used to rub the devices up and down 750,000 times over a period lasting several days.

This is a much about testing for dust build up as it is about marking and discolouration.

Another repetitive test is manually plugging in and removing the charger for each handset at least 6,000 times.

A group of people are employed do this because, unlike machines, humans do it differently every time.

Engineers also mimic the scrapes and scratches you might get from keys or purses in a handbag.

The handset is put in a revolving container with sharp items to check how it performs.

Link: Testing times for mobile phones.

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